Emotional Intelligence
Skillful awareness and regulation
Many experts argue that high E.I. contributes more to positive business outcomes than high cognitive intelligence.
Effective leaders are aware of what is happening with their emotions and those of others and use that insight to build management strategies, navigate and mediate in working relationships, and keep their people engaged and on course as they work toward our business objectives.
Welcome to Emotional Intelligence
What is Emotional Intelligence?
Living in the V.U.C.A. World
Climbing the Emotional Ladder
Understanding the Emotions of Others
Scanning for S.A.F.E.T.Y.
Managing the F3 Response
Understanding Our Brain Waves
The S.T.O.P. Model
The 6 Cs of Inclusive Leadership
The Steve Story
The Levels of Listening
Emotional Intelligence in Action
Course Learning Guide
Emotional Intelligence in Action Worksheet
Brain Waves Chart
E.I. in Action Worksheet
Physical Response Portrait
SAFETY
SIX Cs
STOP MODEL POSTER
Suggested Reading
Key Concepts